Refund Eligibility:
We offer a 30-day money-back guarantee from the date of purchase. To be eligible for a refund, you must request it within this 7-day period.
Valid Refund Reasons:
Valid reasons for refund requests include:
- Technical issues or errors that prevent you from using AIFIY Services as intended.
- Failure to deliver promised features or functionalities as outlined in our service description.
Refund Process:
To request a refund, please contact our support team at hello@aifiy.com with the subject line "Refund Request - [Your Company Name]".Include your purchase details, a detailed explanation of the issue, and any supporting documentation. Our team will review your request within 3 business days and notify you of the approval or rejection of your refund.
Refund Approval:
If your refund request is approved, the refund will be processed using the original payment method. Please allow up to 7 business days for the refund to reflect in your account.
Non-Refundable Situations:
Refunds will not be granted in the following situations:
- Requests made after the 7-day refund period.
- Failure to provide sufficient information or documentation to support the refund request.
- Violation of our terms of service or acceptable use policy.
Discretionary Refunds
In certain exceptional cases, we may offer a discretionary refund outside of the 7-day period. This decision will be made on a case-by-case basis at our sole discretion.
Contact Us
If you have any questions or concerns about this refund policy, please contact us at hello@aifiy.com.
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